Support
Home Poker Blind Timer
Direct support
Tell us what happened.
Email hello@koviapps.com with the app name, version, iOS version, device model, steps you took, expected result, and actual result. Attach a screenshot only if it does not expose information you do not want to share.
Before contacting support
- Finish or cancel any visible recovery prompt before repeating the action.
- Check that your device has available storage and that the relevant iOS permission is enabled.
- Close and reopen the app. Avoid deleting it until you have preserved any records you need and confirmed any available export.
App-specific guidance
- Keep the app active and visible during a running home game.
- If a timer was interrupted, use the resume or recovery state shown by the app.
- Background alerts are optional. Enable them in Settings and allow notifications in iOS Settings if you want an alert when the timer reaches its next automatic stop. iOS settings control delivery; keep the timer visible during play.
Pro, purchases and Restore
An optional one-time Lifetime purchase adds saved-structure search, sorting by shortest playing time, and session totals you can share. The timer, saved structures and individual history entries stay free.
- Open Settings → Poker Timer Pro and choose Restore purchases with the Apple Account used for the purchase. Restore returns Pro access, not local records.
Apple handles payments and refund requests for these in-app purchases. See Apple’s refund instructions; eligibility depends on Apple’s terms and your region.
Your data
Delete saved structures or history in the app, or remove the app. Exported copies remain wherever you saved or sent them.
There is no Kovi Apps login or server-side app account. See the privacy policy for storage, permission, and sharing boundaries.
Product boundary
The app is a timer for an in-person game. It does not provide wagering, stakes, prizes, winner determination, payments, or remote play.